Customer Reviews
4.98 out of 5
(66 reviews)
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Reviews
Went over yesterday and met with Jake. He gave me a clear and honest estimate. I decided to hold off on the work but will definitely bring it to Herbs when I’m ready to get body work in my car.
Cubby F.
Irvine, CA
I’m new to the Long Beach area and needed to find a reliable place to service my 2015 Honda Civic. Herb’s is great! Not only did they perform a routine service quickly, with a smile, & at a reasonable price, they had someone give me a ride to/from the place I was going during the […]
Peg Anderson
Google User
I’m new to the Long Beach area and needed to find a reliable place to service my 2015 Honda Civic. Herb’s is great! Not only did they perform a routine service quickly, with a smile, & at a reasonable price, they had someone give me a ride to/from the place I was going during the […]
Peg A.
Chico, CA
I took my diesel short school bus there. Jake, the owner was super nice and Rodney the manager was also super helpful. After they finished repairing my bus, it purrs again. Timely, honest, and fair. What else can you ask for?!
Bruce Z.
Long Beach, CA
Very professional. Decent prices. You don’t find these mom and pop shop around anymore. That tells you the truth about what’s wrong with your vehicle.Thank you to Herbs Automotive for fixing my vehicle, at a reasonable price.
Poe Folks
Google User
Small family owned, Fixed my car and negotiated with the insurance so they could fix my car right! my insurance tried to be cheep but Jake would not let them. Soo happy i went here
Oliver Barnes
Google User
Herb’s is the best automotive shop I’ve worked with. I’ve wrenched on automobiles my entire life, and as such I’m hesitant to take a car or truck to a shop; I’ve been taken advantage of in the past, and I have a healthy distrust for money-hungry mechanics. But my ’90 Toyota Tacoma SR5 needed its […]
Christopher Nelson
Google User
Very reliable and trustworthy. Always friendly and honest.
Katherine Geesing
Google User
Finally trustworthy mechanics. I’ve been going to Herbs for a couple years now, and they have great customer service.
Woody 5326
Google User
My husband and I had a great experience at Here’s and highly recommend their expertise and service. My A/C was not working (and I needed a wheel alingment). They staff was great- fast and reasonably priced. We always turn to Herb’s for advice and our auto needs.
Heather L.
Google User
Response from the owner 2 years ago. Thank you for the great review. It’s a pleasure to have you as a loyal customer.
Randall Alt
Google User
Had jake put a Fabtech lift on my truck. I brought the truck in on monday and the truck was done on wednesday. Im impressed at the way jake runs his shop and treats his customers. He is very kind and explains everything that he is working on. I would definitely take my truck back […]
Nic L.
Los Alamitos, CA
My husband and I had a great experience at Here’s and highly recommend their expertise and service. My A/C was not working (and I needed a wheel alingment). They staff was great- fast and reasonably priced. We always turn to Herb’s for advice and our auto needs.
Heather L.
Long Beach, CA
I don’t think I’ve ever left a review on Yelp, but I felt compelled to thanks to my experience here. I just picked up my 62 F100 from Herb’s yesterday. I can’t say enough great things about working with Rodney while they had my truck for a couple of months. This shop goes above and […]
Kevin G.
Rancho Cucamonga, CA
If you are looking for the best “one stop shop” in Southern California, this is the only place to go. I have a 2006 Duramax diesel and I have never met anyone that knows as much about this truck as Jake. Rodney and the rest of the staff at the front desk are very friendly […]
Ryan P.
La Palma, CA
I’ve been going to Herbs for a couple years and have never been disappointed. They always do great work and very honest. I found this place after getting referred by America’s Tire for a wheel alignment. Right away they found major tire problems that Meineke overlooked when I noticed a different sound and intermittent shaking […]
Dinah G.
Costa Mesa, CA
Herb’s Automotive is a wonderful service group with amazing customer service. I required some help (& how) with passenger door. Following many conversations with many organizations (the quotes were not affordable), I arrived at their station where they squeezed room into their schedule & the price was affordable. Thank you for the good work.
Isabel W.
Long Beach, CA
This place is the best auto shop in Southern California ever. They are honest, straightforward, understanding, quick, reasonably priced, and their work is flawless. After a stressful event such as a car accident, all you need is a place that can offer you the very best, and Herb’s doesn’t disappoint one bit. Rodney is the […]
Priscila T.
Los Angeles, CA
I’ve been here at least 4 times over many many years for a wheel alignment on my BMW (now over 207,000 miles). Every time the staff performed the alignment its been spot on. This last time I watched the tech perform the alignment. Meticulous excellent work!
John L.
Long Beach, CA
Rodney was definitely kind and very helpful. I got my wheel alignment done quick. Thanks
Bomin Justin K.
Los Angeles, CA
I called this place cause I needed to know where I stand with my car. Everyone I spoke with made me feel like I was the only customer for the day. I look forward to coming back to them and sending my friends to them as well.
Jason M.
Lakewood, CA
I randomly selected this place and also based off the reviews for having my car repaired. I must say, Rodney went above and beyond what I expected. I already was skeptical due to I had taken my car to a previous mechanic who failed to thoroughly inspect my car and missed a few things on […]
Tiffy W.
Lakewood, CA
I have been bringing all my cars here for 15 years. Jake and Rodney are absolutely the best in business. We are a large family with 5 plus vehicles ranging from Chevy diesel trucks all the way to Audi Q6. Herb’s has always performed the highest quality repairs with attention to detail. This spring my […]
Brian R.
Cypress, CA
Herbs did an excellent job repairing the accident damage on my 2013 Ford Cmax. It was a tricky repair because of the casting and joining of the rear quarter panel. Thier work was perfect. I picked Herbs because of thier excellent work on classic and vintage cars and it paid off. I am very pleased […]
Kendrick D.
Long Beach, CA
Herb’s Automotive is a hidden gem in the Signal Hill and Long Beach community I initially heard of Herb’s Automotive through Yelp and was in the market for automotive collision and paint repair I made a visitation 1 month ago inquiring a quote for a paint and body repair on my sedan’s rear bumper that […]
Peter P.
Long Beach, CA
5 stars isn’t a high enough rating to give Herb’s their deserved recognition for the amazing job they consistently deliver to their customers. I’ve had the privilege of taking my 76′ Chevy K10 to Herb’s twice now, and both times they have done a superb job. Their body work is precise, and their mechanical work […]
Jeremy H.
Anaheim, CA
I have had three Five star services performed on my ’11 HHR 1) Wheel allgn 2) rear wheel hub assembly replacement 3) valve replacement (major repair ) .I was getting a PO301 code and bought it to Herbs for a second opinion. Rodney (mgr) suggested he checked it out first before giving me a price […]
George B.
Long Beach, CA
I had a minor scrape on the front left bumper of my Kia Optima. Not a huge deal, but something to get taken care of. I went to a few places to get estimates, and Jake at Herb’s automotive gave me a very fair estimate. I did some homework and decided to give Herb’s Automotive […]
Jim C.
Long Beach, CA
I had a minor scrape on the front left bumper of my Kia Optima. Not a huge deal, but something to get taken care of. I went to a few places to get estimates, and Jake at Herb’s automotive gave me a very fair estimate. I did some homework and decided to give Herb’s Automotive […]
Jim C.
Long Beach, CA
I’m extremely pleased with my experience at herbs automotive. After hitting a curb, I needed to find a pace to repair my Honda element. I read reviews of several places and decided to go with herbs. I can see exactly why they have nothing but positive reviews. Rodney made sure to keep me updated on […]
Justin T.
Long Beach, CA
Accidents happen, but not all body shops are created equal. Jake made my car look better than new.
Jesse K.
Villa Park, CA
I’d like to thank Herb’s Automotive for their excellent service and repairs on my 1950 Chevy Coupe. Jake and Rodney are very professional and thorough to make sure the job is done right. They only use the highest quality parts to help ensure the longevity of your vehicle. This car is my baby and Herb’s […]
Justin J.
Long Beach, CA
I had just gotten an oil change at Glen E Thomas down the road, and they had informed me that I had a rear main seal leak and it would be about $700 to repair. Always being the diligent consumer that I am, I figured I would get more quotes to make sure I was […]
Bryanna P.
Colorado Springs, CO
These guys are the best! Not only do I feel comfortable taking my car there for repairs because they know what they are doing…after being in business for over 40 years but I TRUST that they will take good care of my car and me. I have owned several cars during the many years I’ve […]
Aida O.
Huntington Beach, CA
I’m such a car enthusiast, as a matter of fact I am the Advertising Operatioins Coordinator for some of americas favorite car magazines such as Motor Trend, Automobile, Hot Rod, Street Rodder, just to name a few. November 6th 2015 at approximatly 9:56PM I was driving home from a work event when I was involved […]
Bre R.
Huntington Beach, CA
If I could give this place more stars I would. Rodney is amazing and his staff is just as amazing!!! Being a woman it is hard to find people you trust. Rodney takes the time to explain everything so that you really understand what’s going on. I recommend this place to anyone. Keep up the […]
Georgette B.
Long Beach, CA
Great service with Rodney. Highly recommend.
Jon W.
Los Angeles, CA
I have really learned to trust Yelp, especially when a company has an abundance of 5 star reviews. I wanted my next classic car purchase to represent Detroit at its zenith, before the USA was flooded with imports and right before catalytic coverters became mandatory. Big block, big cars with miles of steel and unique […]
Colonel M.
Long Beach, CA
Brought my Chevy 2500 diesel in here for a wheel alignment. They got me right in at my appointment time and got me out of there in about an hour. They noticed my brake lights weren’t working and spent about 30 minutes figuring out the problem and fixing it without charging me. I’ll definitely be […]
Chris C.
Long Beach, CA
My first visit at this shop was an amazing experience!!! I have a 2005 Camry that needed an alignment.. I mention to a man name Rodney that my drivers tire shakes. A few minutes later Rodney shows me a picture of the issue! I like the way he explained and showed me a visual of […]
Sylvia D.
Long Beach, CA
I hit a curb and blew out a tire and slightly dented the rim. After I replaced the tire under road hazard warranty I want to be sure alignment wasn’t off. I wasn’t sure if they did alignment so on Easter Sunday I sent message via Yelp to see if they did alignments. I expected […]
Pat M.
Long Beach, CA
I Love this place as a car guy and an amateur mechanic! I would only bring my car here to these guys for the work I cannot do to my vehicle myself. I’d rather pay good money for quality work than pay for crappy work. They’re honest and hard working guys I own a 1987 […]
Anthony A.
Wilmington, CA
Ahhhh, these guys saved my life. My window wouldn’t roll up in my VW beetle, and someone recommended me this place and I’m glad they did.
Brantley M.
Foley, AL
Just have to say that Jake Rushing and the rest of the crew at Herb’s Automotive do an excellent job. They can diagnose problems thoroughly and quickly, but they don’t try to sell you products or services you don’t need. They take the time to explain and demonstrate any issues with your car, and it’s […]
Sean R.
Long Beach, CA
Ok so I wanted to come and write my review a couple weeks after my service and I must say that coming here was a pretty good experience… I was recommended by a place where I got my tires, so I said why not, I’ll give them a try from my norm… I needed to […]
Kameelah W.
Long Beach, CA
I was quoted $85 on the phone for a 4- wheel alignment on a Jag. I went in and Lance asked me how I heard of them I said I just knew that they were there, close and decided to call after being quoted much higher elsewhere. I said I did look them up on […]
Milt B.
Long Beach, CA
Now let me just say, I don’t know much about cars, car parts, etc., but I do know the difference between great service versus “pimping you into getting other services”. And here my friends, at Herb’s, you have great service! The staff were very informative and explained what needed to be done. they made sure […]
Akisha B.
Norwalk, CA
been takin my 2005 chevy diesel truck there since 2008 , these trucks are know for fuel problems , fuel rail problems , and computer problems , jake is the man , he found and fixed the problems , and even reconfigured the fuel system ( something even the dealer couldnt do ) and it […]
Scott B.
Torrance, CA
jake has been maintaining and repairing our cars and friends cars for 8 years , always does timely and quality repairs , with a warranty too !, always honest and gives you options as well if there are any , I recommend his shop all the time , as far as the lady with the […]
Michelle B.
Torrance, CA
Once you step inside the office, prepare to have the friendliest service ever! Lance, Eva, and office dog Buddy will take excellent care of you. I was able to get an appointment for a wheel alignment the same day, and I was in and out in under an hour. Great prices, exceptional service, and lightning […]
Carie Y.
Long Beach, CA
If you’re looking for a trust-worthy, high-quality shop for repair work, I cannot recommend this place enough. I brought my car here for repair work to the front bumper following a collision. First of all: the place is immaculate. You’ve never seen a body shop this clean and well organized before. Jake Rushing helped me […]
Patricia F.
Long Beach, CA
The people there were Friendly and accomodating. I got my 2008 VW GTI wheel alignment done here. They were able to fix the camber issues I was having. I got my maintenance and transmission flush done here. They go by the book, very reasonable and low prices, and great service. I live right near this […]
Joshua B.
Fullerton, CA
Jake, his Mom and the irrepressible Rodney combined with a staff of creative hard working honest people make Herbs the number one muscle car custom builder in the LA area. My 67 Vette was reborn as a result of Jake’s amazing talent. I recommend this company for any type of automotive need. These people are […]
Patrick H.
Redondo Beach, CA
A true asset to the Auto repair industry here in LB/Sig Hill, Herb’s continues to save the day, take care of business, and leave me satisfied every time. Although there is an abundance of testosterone flowing through the place, don’t be put off by it. They know their stuff, have the tools and equipment, and […]
Anthony M.
Long Beach, CA
I have a 2005 Mitsubishi Endeavor LX that has been taken to Herb’s for preventive and unexpected auto maintenance. The quality and customer service is bar none top notch, reliable and most of all done with integrity, qualities not customarily associated with automotive service. Not only do I trust taking my car to Herb’s but […]
HR D.
Long Beach, CA
Best service in town. This time they mounted and balanced new tires, did a transmission service, and aligned my truck. Once again, the truck is dialed in
Tim C.
Cypress, CA
Seriously, as good as it gets. The friendly service there was so pleasant and I could not have asked for a better experience. They are tucked away in an industrial area, but it’s not hard to find once you’ve been there. They’ve been in business for quite a while and their shop is very clean. […]
Pamela M.
Skokie, IL
This place is great. Very friendly. Quick service. I got my tires put on at an America’s tire down the street and referred me here for an alignment. They took thirty bucks off the price of the alignment for the referral and had it done in less than an hour.
Jossi C.
San Francisco, CA
Came here after moving from TX to CA since my co-worker vouched for them. After I had made the drive from TX to CA I had my brakes serviced at a place in Manhattan beach that didn’t do a good job (brakes were still making squeaky sounds!). Brought my car here and Rodney fixed my […]
Aarti S.
Manhattan Beach, CA
Came here for the first time a few weeks ago. My Honda Fit was in dire need of a wheel alignment. Rodney, at the front desk, was super cool. I dropped off my car and my buddy picked me up for a one hour workout at the gym, came back and my car was ready. […]
Laura V.
Long Beach, CA
I was VERY satisfied with the repair that Herb and Red’s performed on my TOYOTA COROLLA 2009 and only writing this because getting quality repairs for a fair price in SoCal is so important. Otherwise, I wouldn’t have wasted my time writing a review. I’ve always had bad luck with repair shops and refuse to […]
Ming W.
Long Beach, CA
I rarely give any recommendations or reviews on places or events but I must take my hat off to Herbs. First and foremost, above all, is their friendly CUSTOMER SERVICE, yes I said it customer service, i felt appreciated and they welcomed any and all of my questions and concerns. RODNEY helped me understand the […]
Zataray N.
Los Angeles, CA
Herb’s is a diamond in the rough. Crappy mechanics are a dime a dozen. They will do shoddy work and charge you for top notch service. NOT AT HERB’S! When you drive up, there are always a few classic cars parked in the lot. Always a good sign. When you see one of these finished, […]
James B.
Los Angeles, CA
I just took my Subaru here based on a recommendation of two friends and was very happy. These guys are great — friendly, helpful, and they did not try to up-sell me on anything, even though they could’ve. I thought I was going to have to replace my bumper but they fixed it for $50. […]
Gina C.
Long Beach, CA
I took my car in for alignment and took in a coupon they had on their website for $49.99. I was expecting them to add on to the services but they did not! I left paying exactly $49.99 for a 4-wheel alignment. They also rotated my tires and checked the brakes. I was very happy […]
Niki V.
Long Beach, CA
Great place to take your car for maintenance! And not to mention, quality customer service. I’ve brought my car in 3 times already, and each time, have left pleased with the work that’s been done. The pricing is also very reasonable, this coming from someone who’s taken her car to the dealership for everything. Only […]
Ai A.
Long Beach, CA